GreenGeeks LLC, referred to as "GreenGeeks" in this document, is committed to respecting and protecting the personal information and data of its visitors and customers. This Privacy Policy covers the site. GreenGeeks does not collect personally identifiable information (any information by which you can be identified) when you visit our site, unless specifically provided in this Policy or if you choose to provide that information to us. GreenGeeks does NOT discriminate against individuals for exercising their privacy rights under applicable laws. This Policy is incorporated into, and made a part of, the Terms of Service ("TOS") Agreement found at Terms of Service.

INFORMATION COLLECTED

Customers are asked to provide certain personal information when they sign up for GreenGeeks services, including name, address, email address, telephone number, and billing information (such as a credit card number). To register a domain name, customers are asked to provide this information for the registrant, administrative contact, technical contact, and billing contact of the domain name for submission to the appropriate domain registry or registration database. Customers may also be asked to complete an online form that collects information about demographics, product usage, and preferences, along with other information that will help us improve our products and services. GreenGeeks also uses technologies like cookies to keep track of visitors and registered customers and to relate one computer transaction to a later one. You may set your web browser to notify you when you receive a cookie or change the settings on your web browser to clear or disable cookies. If you disable cookies, you may not be able to take full advantage of all of GreenGeeks’ website features. Be aware that if you visit third-party websites where you are prompted to log in or that are customizable, you may be required to accept cookies. Cookies do not enable third parties to access any of your personally identifiable information. However, advertisers and partners may also use their own cookies. GreenGeeks does not control the use of these cookies and is not responsible for information collected through them. By becoming a customer, you expressly consent to the collection of the aforementioned information.

The information GreenGeeks collects is hosted on servers located in the United States (U.S.), unless otherwise provided. By using GreenGeeks’ services, you freely and expressly give GreenGeeks your consent to export your information and data to the U.S.

USE OF INFORMATION

GreenGeeks does NOT trade, rent, or sell your personal information or data to any other organization or third party, except as provided specifically in this Policy.

GreenGeeks has structured its websites so that individuals may visit us on the web without revealing personally identifiable information. GreenGeeks uses the information it collects to provide and collect payment for its web hosting solutions and other services. Passively collected information, such as information collected from or about your device, including through the placement or reading of cookies or other tracking technologies, is used to provide a customized experience as you use GreenGeeks’ services.

A) Customer Contact and Account Information

The information collected from customers is used to manage each customer’s account (e.g., billing and account management) and to promote other products or services that GreenGeeks believes may be of interest to its customers. GreenGeeks may also generate non-identifying and aggregate profiles from information that customers provide during registration. GreenGeeks may use this aggregated and non-identifying information to promote advertisements that appear on GreenGeeks’ website and in connection with its services. All such aggregated and non-identifying information that GreenGeeks collects, as well as any analysis of such information that GreenGeeks produces, is proprietary information of GreenGeeks.

B) Analytics and Statistics

GreenGeeks uses information gathered from its website analytics (e.g., user IP addresses) to help diagnose problems with GreenGeeks’ servers and to administer and optimize GreenGeeks’ website. GreenGeeks also collects broad demographic information from this data to help improve its website and services. Any statistics gathered by GreenGeeks are proprietary property of GreenGeeks.

C) Support and Email Inquiries

When customers send email inquiries and/or support requests to GreenGeeks, the return email address (and other personal information provided in the inquiry/request) is used to answer the email inquiry/request received.

D) Customer Surveys

GreenGeeks may use the contact information provided in customer surveys to follow up on survey answers. GreenGeeks may also contact you to highlight the changes made in response to your feedback.